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Understanding the Importance of Status Pages for a Business

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Understanding the Importance of Status Pages for a Business

February 15
15:45 2019

As a business owner or executive, you know that communication is the backbone to making your business run effectively. Without the proper communication between staff members, there is a lot of wasted time that can drastically reduce your overall productivity. Status pages are a great way to keep your staff informed about the happenings going on with your business. 

If you’ve never heard of the term status pages before, you’re in for a real treat. This is a communication tool which is utilized to keep your employees in the know about system problems, outages, and regularly scheduled maintenance. You can even opt to use this communication tool to share these instances with your customers so they’re in the know as well. It’s up to how your business functions and whether or not your customers are dealing with your website or software program directly. If you’re still a little fuzzy about what this system is, be sure to take a quick look at to develop more of an understanding. 

As you look through the many providers of this type of tool, such as StatusCast, you may be wondering if it’s even worth it in the first place. Having a status page may seem like an add-on that may have you on the edge about investing your business’s money in it. We’re going to share the many benefits of using this tool with you below so you can better make an informed decision if this type of communication tool is right for your individual business practices. 

We’re sure we don’t have to tell you how frustrating it is to hear from ten different employees that the internet is down or that the fax machine in the copy room isn’t working. Shy of making an entire announcement that can disrupt the individual workflow of all your employees, there really wasn’t a better way to get the word out about IT problems. That is until status pages came in the picture. These make it so much easier to communicate with all your staff members in an easily accessible format that doesn’t immediately disrupt their workflow. 

Status pages allow for employees to check for a problem and report it if there hasn’t already been a report received. When your system undergoes regular maintenance, you can inform employees and even customers ahead of time so they can plan around the outage period. Did you know that you can save yourself some money on IT costs by simply posting the status of various systems, like Microsoft, on your status pages? When employees and customers can easily see that the IT department already knows about the issue, they no longer need to pester your IT department helpdesk. 

If you’re new to the concept of status pages, it can be quite overwhelming at first. However, once you discover what these entail, it becomes easier to understand the various benefits your business can gain from employing one. We encourage you to think about investing in your own status page to make productivity and customer relations much smoother.

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